Refund Protect: Refund Protect is a program made available by haku, our registration partner,  that will protect 100% of your registration investment due to illness (including COVID-19), injury, flight disruption and other reasons based on specific terms and conditions. There is a cost to purchase Refund Protect. Details on this program can be found here.

Refunds: This event is non-refundable. You must purchase refund protect (third-party insurance) to receive a refund. This product is less expensive than our old previous cancellation fee & allows you to have more flexibility to cancel closer to race day. 

Deferrals: Athletes may request a deferral of their 2024 Cranberry Trifest entry to the 2025 Cranberry Trifest up until 6/1/24. Deferral requests must be submitted in writing to info@outsiderendurance.com. The deferral schedule and deferral fee are as follows:​​

• Athletes requesting deferral between 1/1/24 & 6/1/24 will pay a $50 deferral fee at the time they defer to the 2025 race. Athletes will then be sent a complimentary registration link for the same category of the 2025 Cranberry Trifest when registration opens. Deferrals will only be granted 1 time per race entry. Athletes may not roll over a deferral beyond the next sequential race. 

• No deferrals will be granted after 6/1/24.

Cancellation: If the 2024 Cranberry Trifest is canceled for adverse weather, natural catastrophe or terrorism registered athletes may receive a full or partial refund through our partnership with haku, our registration partner, and their relationship with Adventure Advocates (note: cancellation due to COVID-19 or other infectious diseases are not covered by this policy).  Click here for more details on this refund program. Should a partial or full refund not be possible, Outsider Endurance would extend athletes a partial credit towards entry in the 2025 Cranberry Trifest.

Course Changes: Event Management reserves the right to alter, cancel or eliminate any portion of a race at any time in the interest of athlete safety or for other reasons beyond our control. No refunds will be issued if changes are made to a race due to these circumstances.

Category Change: Category change requests (e.g. triathlon to aquabike; Elite/Open to Age Group) must be submitted by Friday, August 5, 2024.

Transfers to Other Outsider Endurance Races: Registered athletes that are unable to race may transfer to another 2024 OE race. Transfer requests must be made no later than August 4, 2024. If the registration fee for the race transferred to is LESS than the registration fee already paid, the difference in price is forfeited. If the registration fee for the race transferred to is MORE than the registration fee paid you will be required to pay the difference in registration fees. Note that any USAT fees collected during the registration process are transmitted directly to USAT and are, therefore, not refundable by Outsider Endurance (contact USAT for a refund request). Online processing fees are also non-refundable

The exchange, transfer or sale of entries to other athletes is strictly prohibited.